Many shopping companies conduct ‘telephone-only’ shops and therefore you may be shopping in different times zones other than your own.  I like to take a few minutes before I place the call to gather a little information about the area and to ‘create’ a scenario that is cohesive with the mystery shopping assignment details and one that fits the resident profile at the community.

When calling communities that are out-of-state and unfamiliar, I have found the following mystery shopping tips can be helpful with the overall successful completion of the shop contract.

Continue reading “Mystery Shopping tips: 5 tips for shops by telephone”

How many times have you written an evaluation report about a targeted leasing professional only to find yourself completely without words when attempting to describe the overall community appearance – more specifically, the details of the model apartment?

  Continue reading “MYSTERY SHOPPER REPORTS – Differences Between a Good Shopper and a Great Shopper”

Being a Mystery Shopper for Ellis is ‘work’ – that’s why you get paid! But there are so many pluses, and it can be flexible and easy.  Plus, insider Shopper tips are always nice to have!  Below are 7 key tips to your mystery shopper success.  These are really simple to follow yet are impactful.

Continue reading “Mystery Shopper Tips: Top 7 tips to being a GREAT Mystery Shopper”

As a Mystery Shopper in the apartment industry, keeping the ‘mystery’ in the shop is not always as easy as you might think.  Each shop should be conducted inconspicuously and with great attention to accuracy and detail.  With each shop that you accept, you are making a commitment to seeing it through to the end.   Accepting this responsibility means having the ability to ‘play the part’ so that the leasing professional benefits from the results of the evaluation.

  Continue reading “5 Ways to Keep the MYSTERY in Your Shops”