MYSTERY SHOPPING OPPORTUNITIES

 Ellis specializes in apartment mystery shopping in all 50 states nationwide for some of the largest apartment management companies in the U.S. since 1984 and have completed over 600,000 shops and counting.  Ellis uses independent contractor mystery shoppers to perform onsite Apartment shops, phone shops, internet shops and video shops on a very part-time, as available contract basis.

 

 A mystery shopper is someone like you who signs up as an independent contractor and “secretly” shops and evaluates products and services. This means the person or business you are evaluating does not know that you are there to observe and report on your experience.



SOMEONE LIKE YOU

A mystery shopper is an independent contractor and “secretly” shops and evaluates products and services.

WHAT YOU DO

Mystery shoppers pretend to be looking for an apartment. They evaluate the sales performance of the leasing staff.

TUTORIALS

Ellis provides online tutorials with tips for completing shop contracts to help ensure your success.

HOW DO I START

Just fill out the quick and easy Ellis Mystery Shopper online application and Independent Contractor agreement

READY TO BECOME AN ELLIS MYSTERY SHOPPER?
APPLY NOW

WHAT IS MYSTERY SHOPPING?

Mystery shopping is a tool to measure quality of service and gather specific information about products and services. A mystery shopper is someone like you who signs up as an independent contractor and “secretly” shops and evaluates products and services.

Ellis independent contractor mystery shoppers pretend to be looking for an apartment. They evaluate the sales performance of the leasing staff. Our contract mystery shoppers, rather than trying to “catch” someone doing something wrong, are there to look for everything that’s being done right! Then they fill out a report on their entire experience, including any areas where opportunities for improvement were noticed!

4 EASY STEPS

Become an Ellis Mystery Shopper in 4 easy steps and only 45 minutes.

Ellis specializes in apartment mystery shopping in all 50 states nationwide for some of the largest apartment management companies in the U.S. since 1984 and have completed over 600,000 shops and counting.  Ellis uses independent contractor mystery shoppers to perform onsite Apartment shops, phone shops, internet shops and video shops on a very part-time, as available contract basis.

STEP 1

Fill out online application and independent contractor agreement

STEP 2

Complete an online tutorial to better understand shops

STEP 3

Choose from available apartment mystery shop contracts to fit your schedule

STEP 4

Complete shop contract, including an objective shopping report

A FEW OF OUR CLIENTS

LATEST BLOG POSTS

Need a few tips and tricks from our tenured shoppers? Or maybe just a little motivation to improve your shops? Check out our blog for the latest news!

Comeback from Complacency: Get Back Your Mojo!

Complacency can hinder your efforts to develop as a mystery shopper. Are you ready to come back from complacency and get back your mojo!

Once you tackle and learn the job of mystery shopping, it is easy to become complacent on just filling out the evaluation report and submitting it for payment without pursuing a desire to improve your skills.  Working at a satisfactory level for a regular paycheck may suffice for a while, but to ensure higher-pay job opportunities, you should set aside a small amount of time to focus on your job proficiency.

 

There are numerous areas a shopper could improve, but an important one is submitting better reports.  This can include better proofreading, increasing your vocabulary, or working on your typing skills. When you submit well-written, well-edited reports in a timely manner, it can improve your reputation as a shopper, making the mystery shopping company trust you with better or more frequent job opportunities.

Keep in mind, there are many free proofreading tools you can download which are far superior to the regular proofreading software that usually comes with your computer system.  A quick search on the Internet for free proofreading software can easily upgrade your available tools in a few minutes.  You could also consider investing in a small dictionary or thesaurus to help keep you out of a vocabulary rut.  There are even free online writing exercises to improve your sentence and grammar structure as well as typing skills.

You can set yourself up to earn great supplemental income through mystery shopping if you are able to stay on top of your game. Come back from complacency and get back your mojo today!

Mystery Shopping is Simply the Best!

There is a plethora of mystery shops that can be completed in various industries to allow you to earn money from home. From dining to amusement parks like that famous one in Orlando, FL, you can complete a mystery shop within almost any industry. In this article, we’ll discuss why mystery shops within the apartment industry can be some of the best! One major perk is you can find available shops almost anywhere in the country, from Chico, California to Omaha, Nebraska and even in Harrisonburg, Virginia.

 

 

No Money Upfront 

Many mystery shopping industries require you to purchase food, items or admission upfront. Although those costs will most likely be reimbursed, you still must come up with those funds to begin with and in some cases, the shop pays a flat rate to include that reimbursement.  This is not the case with apartment mystery shops, such as those offered through EPMS. There is no money required upfront to become an EPMS shopper or to start shopping regular paper shops.

Design and Layout Ideas 

Multi-family housing construction is at an all-time high in many major cities from Corpus Christi, TX to Knoxville, TN, which really increases the demand for apartment mystery shoppers. A fun benefit of completing these shops is they provide many opportunities to see new apartments, including their interior design. This can give you some great ideas for decorating in your own home. The layout of the apartments and offices are always interesting to see as well.

Short Answer Mystery Shop Forms 

The shopping reports for EPMS are easy to complete. The forms are filled with questions you answer based on what you remember from your recent shop. The report is broken down into sections organized by the parts of the shop (telephone, community appearance, greeting, tour, etc.) and most of the questions are yes/no with a few comments questions to sum up each section.

The sooner you begin, the sooner you can start making money, so get out there and get shopping!

Get Your Ducks in a Row

You’ve made the wise decision to start earning money working from home as a mystery shopper and you are about to perform your very first apartment mystery shop! Follow these tips to help you do your best. After all, if the shop goes smoothly, you will feel better about accepting more jobs and making more money.

 

One of the first things you should do is get a good night’s sleep. You will need to be alert and observant on the shop, so try to get the rest you need. In the morning, have a bite to eat and then start making your calls to the apartment community. Most apartment communities start answering their phones around 9:00 AM, but this can vary a bit by location.

When you call, make sure you already have a timeline in mind for your move. Don’t hesitate when asked for that information! Doing so will make the agent will wonder why you don’t immediately know when you will be moving and that may compromise your identity as a shopper. Remember to also have a reason why you are moving. Most people move because of a job or because their lease ended. Just be sure your reason for moving is plausible.

After the call has been completed, you are ready to complete the on-site portion of your shop. Wear better clothes to make a good impression, but dress comfortably as well. You will likely have to walk to the model or empty apartment. Make note of the time you arrive at the shop and the time you leave.

Lastly, when you have finished your shop and return home, you will want to write the report ASAP, while the information is still fresh in your mind. If you took notes during your visit, you will be ahead of the game and your report will be accurate.

Once you’ve completed a few shops, you’ll find that most of these practices begin to come naturally!

Help Them Help You

When you choose to work from home as a mystery shopper, you have several important responsibilities. One job is to create a space for the leasing agents to show their best performance. To do this, you want to make sure you take the focus off yourself as much as possible and instead allow the agent to take the lead. You’ll want to be sure to present yourself as an open, pliable leasing prospect.

Here are three great ways you can conduct yourself to allow the agent the best opportunity to succeed: 

Listen 

The leasing agent should be doing more talking than you. Remember, your job is to respond, not lead the conversation. Of course, there may be some leasing agents who are more talkative than others, but that is okay; another part of your job is to be comfortable with silence.

The leasing agent should be aware of what his or her job consists of, so sit back and let them take the wheel and guide the conversation, both on the phone and on-site.  Be responsive and answer questions freely, but allow them to ask for the pieces of information they need. 

Smile 

The more comfortable the leasing agent feels with you, the more he or she will feel inclined to complete their job thoroughly. A smile, especially a genuine one, can go a long way to creating a scenario where the leasing agent believes they can succeed in closing an apartment lease with you. 

Act 

Act like you are a real prospective resident. This means you should allow the agent to sell you on the community. If you do not like something about the apartment, use it as your objection for the leasing agent to overcome. This will sound more natural and believable. However, keep in mind that you are not really leasing, so you do not have to press too aggressively about your objection.

Apartment mystery shopping will become easier the more relaxed you are on the job!

HAVE QUESTIONS?

Do you have questions about becoming a mystery shopper or do you simply want to get in touch?

Use the contact form below and we will get back to you as soon as possible!





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1333 Corporate Drive, Suite 266, Irving, TX 75038

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