Posts in About Mystery Shopping

The Holiday Hustle

October 21st, 2018 Posted by Making Money Mystery Shopping No Comment yet

The holidays are fast approaching, so it’s time to start thinking about that holiday hustle. You can set out to secure a part-time seasonal job with set hours or you can pursue a more flexible way to earn extra cash – apartment mystery shopping!

If you choose to get started with apartment mystery shopping, you will be able to complete shops on your own time; you can forget the time clock! You are sure to find jobs near you as EPMS offers shops all over the country, from Erie, Pennsylvania to Amarillo, Texas to San Diego, California. This will allow you to earn as much or as little as you need to get you through the coming holiday months.

Below are two ways to increase the chances of securing more apartment mystery shops.

Check the Site Often

Check the EPMS apartment mystery shopping page often. Doing this gives you the best opportunity to pick up the apartment mystery shops you want before someone else does. The best times to check for new available shops is on the first of the month and the middle of the month. Later in the month there may be fewer shops, but there are often additional bonuses attached at that time, so it would be to your advantage to check late in the month if you have a few days free to shop.

Another important note: do not forget to respond to the emails you receive from the EPMS staff. Often, they will reach out to solicit for shoppers to complete shops coming due soon and these shops generally have additional bonus pay attached.

Choose to Be a Backup Shopper

If you check the site and only see the backup option, take it! Why? You never know when the original mystery shopper may need to back out of the shop and when they do, the shop is yours!

By volunteering to be a backup shopper, you will be of service to EPMS and the mystery shopper who needed to drop the shop, not to mention, you will be able to make some extra quick cash.

These are just two of many ways to increase your holiday cash while still operating on your own time.

Go over to the EPMS log in page now and see what is listed in your area today. Happy shopping!

3 Reasons to Apartment Mystery Shop This Fall

September 15th, 2018 Posted by Benefits of Mystery Shopping No Comment yet

The fall season is prime time for people to make changes and move. Many people move to new cities or within the same city for school, jobs, or other reasons. Often, people choose to live in apartments, either as a temporary residence between homes or as a more permanent living arrangement while attending college or waiting to purchase their first home.

 

New Builds

Most major cities, such as San Diego, California or Minneapolis, Minnesota are building more condos, townhomes and apartment communities than ever. Completing apartment mystery shops in these areas enables you to get paid while looking inside those new properties you see popping up all over town!

I love completing apartment shops for new builds. It is exciting to peek inside the massive new constructions taking place in my city of Knoxville, Tennessee.

Explore Design Layouts

I personally enjoy exploring the many apartment design layouts the various apartment communities have to offer residents. I have visited properties with over 12 potential layouts to choose from! This is a great way to get ideas about what you like the next time you are on your own house or apartment search. Plus, the deign models can offer helpful suggestions of new ways to arrange furniture.

Increase Your Shop Profile Numbers

The more successful apartment mystery shops you complete, the better the chance of getting more mystery shops! Not to mention that all the practice will help you hone your skills, both in shopping and in composing the report. After all, every mystery shopping company is looking for the best and brightest, so use this as your time to shine.

No Experience Needed!

August 20th, 2018 Posted by Benefits of Mystery Shopping No Comment yet

There is nothing more frustrating and discouraging than wanting and needing work but being unable to secure a job due to lack of experience. After all, how can you gain work experience if you are not able to find a job?  If you are a high school or college student, a stay-at-home parent, or just someone who needs extra cash on a part-time basis, mystery shopping for EPMS might be the answer to earning work experience with a flexible job schedule.

 

Many mystery shopping companies, such as Ellis (EPMS), do not require prior work experience and provide free on-line tutorials to help you learn the ropes.  When you apply to shop with EPMS, you participate in a simple on-line tutorial and then complete the online certification test. You can be approved and ready to begin shopping as early as the same day in some cases!

Apartment mystery shopping with Ellis has the advantage of allowing you to gain work experience with no upfront costs. In addition, there is work available in areas where other such opportunities may be scarce, such as St. Paul, Minnesota, Lincoln, Nebraska and parts of south and west Texas such as Abilene, Odessa or Laredo.  If you are looking to essentially earn money from home and you would like to begin to build your resume with some real-world experience, mystery shopping is an excellent option.

Instead of feeling discouraged if it has been days and still no telephone call from that last job interview, take a couple of hours, visit our site and get on the road to earning money and experience with a flexible schedule.

Mystery Shopping is Simply the Best!

July 18th, 2018 Posted by Benefits of Mystery Shopping No Comment yet

There is a plethora of mystery shops that can be completed in various industries to allow you to earn money from home. From dining to amusement parks like that famous one in Orlando, FL, you can complete a mystery shop within almost any industry. In this article, we’ll discuss why mystery shops within the apartment industry can be some of the best! One major perk is you can find available shops almost anywhere in the country, from Chico, California to Omaha, Nebraska and even in Harrisonburg, Virginia.

 

 

No Money Upfront 

Many mystery shopping industries require you to purchase food, items or admission upfront. Although those costs will most likely be reimbursed, you still must come up with those funds to begin with and in some cases, the shop pays a flat rate to include that reimbursement.  This is not the case with apartment mystery shops, such as those offered through EPMS. There is no money required upfront to become an EPMS shopper or to start shopping regular paper shops.

Design and Layout Ideas 

Multi-family housing construction is at an all-time high in many major cities from Corpus Christi, TX to Knoxville, TN, which really increases the demand for apartment mystery shoppers. A fun benefit of completing these shops is they provide many opportunities to see new apartments, including their interior design. This can give you some great ideas for decorating in your own home. The layout of the apartments and offices are always interesting to see as well.

Short Answer Mystery Shop Forms 

The shopping reports for EPMS are easy to complete. The forms are filled with questions you answer based on what you remember from your recent shop. The report is broken down into sections organized by the parts of the shop (telephone, community appearance, greeting, tour, etc.) and most of the questions are yes/no with a few comments questions to sum up each section.

The sooner you begin, the sooner you can start making money, so get out there and get shopping!

Maximizing Mystery Shop Volume

May 23rd, 2018 Posted by Making Money Mystery Shopping No Comment yet

Mystery shopping is a great way to work from home!  You stand to make the most money when you are able to complete your shops quickly and efficiently. Here are three suggestions to help you cut out the excess and streamline your shopping process. 

Be Receptive 

Work to present yourself as open and receptive to what the leasing agent has to offer. If you are able to make them feel comfortable, the process will flow organically and it will encourage them to give their best presentation. Although most leasing agents receive similar training, each puts his or her own “flavor” on their sales technique, so it’s best if you can go with the flow and let them take the lead. 

Be Natural  

Excessive talking and over-explaining can cause a mystery shop to take more time than necessary.  Remember, your job is to evaluate the leasing agent’s performance in trying to convince you to lease. You will not actually be leasing the apartment you are being shown, so there is no risk in showing interest in a community or apartment you may not actually be interested in a real scenario. Be mindful not to over-explain your shopper story as this can tip the agent off that you are a shopper and could cause your shop to be invalid.

Let the Leasing Agent Shine 

Allow the leasing agent to lead the tour.  A good leasing agent will walk ahead of or near you during the apartment mystery shop tour. Along the way, he or she will ask you questions to determine your needs and wants in a new apartment home and will know what to say and how to respond to your needs. You will want to be sure to let the leasing agent lead the both phone call and the onsite apartment tour.

The more you can relax, the quicker your mystery shops will be over time, which will allow you to complete more shops each month.

Getting the Most Shops

May 15th, 2018 Posted by Making Money Mystery Shopping No Comment yet

There are a variety of reasons why you may not get more apartment mystery shops. Take time to make sure you are not making these mistakes, so you can maximize the number of shops you are assigned…and the amount of money you make! 

Late Reports 

If you are consistently late with submitting your apartment mystery shop reports, your account may be flagged. EPMS, just as every other mystery shopping company, will need you to submit your report on time so they can meet client deadlines.

Remember, you are required to upload your backup documents (such as business card, floor plan, pricing and fee sheets, audio and video recordings of your onsite shop if applicable) to the site within 24 hours and the online report should be submitted by the end of the day following the visit. The sooner you can submit the required items, the more you will remember from the mystery shop. This is especially important if you complete more than one apartment mystery shop in a day or if you are completing shops along a travel route. Can you say Kauai’s Na Pali Coast – who would not love to route shop in Hawaii?

Grammatical Errors  

Make sure to check your spelling and grammar before submitting your reports. The more difficult your shop reports are to edit, the less likely you will be able to select multiple shops. You should take time to proofread the sections of your report. If you are unsure, you can use Word or other similar software to help proofread. 

Not Checking the Site Often Enough  

Many apartment mystery shops are self-assigned, so remember to check the EPMS site often, especially around the first of the month. On the other hand, if you check for apartment mystery shops near the end of the month, you may have a chance to complete some mystery shops with bonuses available. In some areas – Nebraska, Minnesota, and West Texas, for instance – EPMS is always looking for shoppers, so be on the lookout for the potential to plan a route for shops.

Try to be aware of these pitfalls and you’ll have the best chance to complete the most shops each month. This will be a great way to work from home and make great money!

Planning Route Shops

September 11th, 2017 Posted by Making Money Mystery Shopping No Comment yet

Sometimes shoppers who are planning a road trip like to plan a string of “route shops”. This involves picking up shops along the route you plan to travel to complete while you are in those areas. To make route shops work, you’ll need to plan ahead and try to coordinate shop appointments to make sure the day runs smoothly. Below are a few steps you can take to help ensure your route is efficient and successful.

First of all, check to make sure all the shops you requested are actually assigned to you as the primary shopper. Sometimes shops show on your list, but you are listed as the backup shopper. Be careful when you apply as you may have applied to be a backup shopper. Since route shops are time sensitive, you’ll want to avoid being listed as the backup on shops outside your normal shopping area.

Next, plan your route to see which shops are nearer to each other and try to coordinate appointments that will make sense for the planned route. You would not want to travel back and forth from one area to another if you have shops to do in different areas of town. Put the addresses in your GPS and try the most efficient route to save time and gas.

Of course, you may have to juggle times with the agent’s schedule, but try to make it fit your schedule as much as possible. Some locations have limited office hours, so if you miss your appointment, you may lose your shop. Some companies will not give you the extra week to complete a shop.

After you have done all your planning, you are ready for your day of shopping. Pack a snack, water and a note pad and you can be off on a rewarding day of mystery shopping. Take lots of notes and keep track of your time. That way, you will have fun and you will make money in the meantime.

It’s Demographics, People!

August 2nd, 2017 Posted by Making Money Mystery Shopping No Comment yet

When you begin mystery shopping for a company, the website will generally ask you to update your profile with vital information including your name, location, contact information, and other demographic statistical information. Sometimes, shoppers will receive a notice to update their personal profile. A shopper should strive to update personal informational every six months to increase the likelihood of obtaining more shops. Most companies are always in the process of expanding and increasing their shopper base and any changes can represent new and exciting shop opportunities.

With a few computer clicks, you can add or change demographic information such as including an additional zip code, city location, industry desirability, age or gender groups. Any change of these options could greatly increase your job listings each month. When you change your personal profile options, a whole new geographic or demographic territory might be opened to you.

If you have not noticed the nearest industrial areas to your home, now is the time to look at a local map, peruse the surrounding areas, and include those areas in your profile. Mystery shopping companies tend to offer jobs closer to the metropolitan districts, so if you live in a rural or urban area and are not receiving a plethora of jobs, you might want to change or add more demographic options to your profile.

With just a couple of changes to your profile, you might find more jobs and different types of shopping which could greatly increase your capabilities to earn extra money.

Shopping Can Help the Community

July 27th, 2017 Posted by Benefits of Mystery Shopping No Comment yet

As a mystery shopper, you should take great satisfaction that you are truly helping to improve your community by providing a comprehensive customer service report.

Many companies often send surveys to their buyers after a purchase to gather information on their customer service. This will help to improve their services.  As a mystery shopper, you usually submit a much more in-depth report, which usually includes a physical inspection of the premises, interaction with employees and customers, as well as feedback on the representative’s presentation.

Mystery shopping reports will usually ask you to focus on one employee and provide feedback on what their strengths and weaknesses that individual displayed. You will also be asked other questions about the maintenance of the community.

When companies compile all their mystery shopping reports, they will make changes in their policies and this benefits the community resources.  For example, some companies have utilized recommendations from mystery shoppers on allowing potential residents to view photos of sample apartments in their leasing office that were previously not available for viewing until the following month.  Previously, if a building was at a 100% resident occupancy, many leasing professionals would just tell a potential resident they were currently occupied and would not extend an invitation to visit. Now, more companies are offering prospects an invitation to visit despite having no vacancies.

Do not hesitate to offer suggestions in your report. Sometimes those are put into action and help to make your community a better place!

3 Steps to Have Fun Shopping in 2017

June 14th, 2017 Posted by About Mystery Shopping No Comment yet

stocksnap_ryklc0oeqlReview 2016

Take some time to look at the types of mystery shops you completed in 2016. To make this easier, you can look at your “I want to Check on a Payment/See my Previous Shop Contracts” tab within the EPMS portal to see all the shops you completed in 2016 listed in one place.

How many apartment mystery shops did you complete last year? Would you like to complete more shops this year? What type of apartment mystery shops did you complete (regular, audio, video)? Would you like to explore new types of apartment mystery shops?

Ask yourself those questions to start and if you think of more questions, feel free to ask those as well. From there, you can make a clear plan moving forward.

Adjust Your Schedule

I am sure you made New Year’s resolutions. If so, hopefully one was to add more mystery shops to your schedule!

Decide how many mystery shops you can do in a month and stick to it. It not only helps with your discipline, it will add a little extra money in your pocket each month. Let’s not forget you will be doing a great service to the apartment community’s customer service arena as well. The residents and future residents will thank you.

Mix Them Up

Take some time to look at your review list and see which types of apartment shops you completed the most.

If you completed many regular mystery shops where you would complete a phone call then visit onsite, then try a recorded onsite mystery shop. There are also video shops. Choose not to be nervous about video or audio shops as they can sometimes be easier than they appear.

After all, variety is the spice of life!

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