Take some time to look at the types of mystery shops you completed in 2016. To make this easier, you can look at your “I want to Check on a Payment/See my Previous Shop Contracts” tab within the EPMS portal to see all the shops you completed in 2016 listed in one place.
How many apartment mystery shops did you complete last year? Would you like to complete more shops this year? What type of apartment mystery shops did you complete (regular, audio, video)? Would you like to explore new types of apartment mystery shops?
Ask yourself those questions to start and if you think of more questions, feel free to ask those as well. From there, you can make a clear plan moving forward.
Adjust Your Schedule
I am sure you made New Year’s resolutions. If so, hopefully one was to add more mystery shops to your schedule!
Decide how many mystery shops you can do in a month and stick to it. It not only helps with your discipline, it will add a little extra money in your pocket each month. Let’s not forget you will be doing a great service to the apartment community’s customer service arena as well. The residents and future residents will thank you.
Mix Them Up
Take some time to look at your review list and see which types of apartment shops you completed the most.
If you completed many regular mystery shops where you would complete a phone call then visit onsite, then try a recorded onsite mystery shop. There are also video shops. Choose not to be nervous about video or audio shops as they can sometimes be easier than they appear.
After all, variety is the spice of life!