The BIG 7 – Reasons I Mystery Shop

Well, why not? Really, this is the one opportunity that you have to get paid to give your honest opinion on how an apartment complex is treating its potential customers.

 

You are doing both the apartment complex and the “real” potential clients a favor by sharing your expertise. Feedback from a potential customer is priceless to any company.  Don’t you admire the property management companies who strive to maintain a sense of quality and address the needs of their potential residents?

 

 

Everyone can use some extra cash.  With the value of the American currency decreasing which reflects in the price of every day goods, any extra cash could help.  Ellis  pays pretty well for the time invested in completing an apartment shop.  The video shops pay on average $50 for a contract job that takes no more than 45 minutes to an hour.  The average American does not make this much money an hour at their day job.

 

You do not need to be a particular age.  Well, okay you have to be at least 18 or able to lease an apartment to seem like a true customer.  With that said, all walks of life need a place to stay.

 

It’s fun.  Simply the fact that you are a “mystery” shopper is exciting.  It’s a secret. Who doesn’t like a secret that only you and the cool people know?

You can be yourself. This is a huge one for me.  There are many instances in our lives where it does not feel safe or acceptable for us to be ourselves.  This is a contract job where you can be yourself (within reason of course!) – just a regular person who is looking for an apartment.  You may have to pretend that your bed will not fit properly in a room to get the agent’s creative juices flowing with how to sell you the apartment or you may have to mention a pet that you don’t really have but those things are fun.

 

You don’t need a special degree.  If you wanted to start mystery shopping, there is no delay.  You would simply need to fill out an application and let the show begin.  The barrier to entry is very low for this field.  As long as you are able and capable of renting your own apartment, you are set.

 

You become an expert.  I’ve done quite a number of mystery shops over the years. When it was time for me to look for a new apartment for myself, I knew the ropes, the questions to ask, and what to expect.  It feels great to be an “insider”!

 

With that said, what are you waiting for?  You have no excuse for not helping future potential residents and can have a great experience while making some extra cash.

 

Becoming a mystery shopper is a click away.  Shops (or mystery shop contracts) are available throughout the US.  Your experience and opinion matter.

 

Tell us some of the reasons YOU mystery shop.

 

– Stacy M

 

MYSTERY SHOPPER REPORTS – Differences Between a Good Shopper and a Great Shopper

How many times have you written an evaluation report about a targeted leasing professional only to find yourself completely without words when attempting to describe the overall community appearance – more specifically, the details of the model apartment?

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Social Media Is On the Rise and I “Like” It!

 

Lately I have been keeping an eye on the different ways in which property management companies are using social media.

When first introduced, there was some obvious confusion as companies struggled to use  Facebook and Twitter for marketing purposes in hopes of attracting new prospective renters.

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Mystery Shopper Tips – 8 “Keeping it Real” tips!

Mystery shoppers use their listening skills, their memory, and their attention to detail.  As professional shoppers for the past 25 years we have seen a lot, and the mystery shopper tips we are sharing below were attained from real life experiences.

While you are mystery shopping you may find that it is extremely easy to get caught up in the “moment” with your leasing consultant and lose track of your time and purpose at the community.

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Mystery Shopper Tips: Top 7 tips to being a GREAT Mystery Shopper

Being a Mystery Shopper for Ellis is ‘work’ – that’s why you get paid! But there are so many pluses, and it can be flexible and easy.  Plus, insider Shopper tips are always nice to have!  Below are 7 key tips to your mystery shopper success.  These are really simple to follow yet are impactful.

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5 Ways to Keep the MYSTERY in Your Shops

As a Mystery Shopper in the apartment industry, keeping the ‘mystery’ in the shop is not always as easy as you might think.  Each shop should be conducted inconspicuously and with great attention to accuracy and detail.  With each shop that you accept, you are making a commitment to seeing it through to the end.   Accepting this responsibility means having the ability to ‘play the part’ so that the leasing professional benefits from the results of the evaluation.

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Hey Wait, You Can’t Say THAT!

So now that you’ve settled into your role of a mystery shopper with ease and finesse, you’ve undoubtedly begun changing up your “cover story” and your questions to your targeted agents.  To retain my superhero super-shopper identity, I can’t reveal mine because I’d have to kill you.  Not really, I just like to keep it to myself so any leasing agents reading this right now (Hi there!) don’t catch it.  But that’s a topic for another day….

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How Can I Possibly Remember Everything?

Being a mystery shopper really is a fun adventure and you can really make a difference in the level of customer service other renters like you are getting when they look for a new apartment. But there are some tricks to the trade – as there are with pretty much everything we undertake!

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Why would I want to be a mystery shopper?

There are too many reasons for why you should be a mystery shopper to even list them all. But first, it’s flexible to your own schedule. Plus there’s really no special experience required, because independent contractor mystery shopping is about doing the regular things normal people do, like:

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What We Say Matters

I recently participated in an industry forum discussion about mystery shopping.  I was surprised by the number of participants who spoke negatively about mystery shopping programs and even more surprised by the way that shopper evaluations were being perceived by a handful of people.

Although predominantly used as a training tool, some apartment leasing professionals revealed that they felt as though shops were unfair and being used as a form of punishment.

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