Video apartment mystery shops can be fun, once you get the hang of them! Not only that, but the video shops tend to have even better pay than the regular onsite shops. If you haven’t heard, you now have the option to use your phone to capture the recording, which means you’ll get an extra bonus on top of whatever the shop pay is! With these shops, your main goal is to get the leasing agent in the video frame at least 75% of the time. Here are some important video tips that will create a successful shop, each time!
Always Charge Your Equipment
You would be surprised how quickly a battery can drain during a video mystery shop. Sometimes a tour may go on longer than you expected, so it’s a good idea to make sure the equipment or your phone is fully charged as you head into the shop. If you run out of battery and are not able to capture all of the visit on video, the shop would need to be cancelled.
Check Your Memory Space
If you’re using EPMS equipment, this means making sure the SD card is in the device prior to going on the shop. These SD cards can generally hold the video for several shops, so you can use the same equipment to complete any video shops you have assigned at the time. If you’re using your phone, make sure you have enough available memory for a 30 to 45 minute video recording. This may mean deleting old, unneeded photos, videos or apps.
Be Sure to Check Your Camera Angle
Before heading out for a day of video shopping, shoot a quick test video for yourself so you can make sure the camera is positioned properly. If you’re using the EPMS button camera, make sure the camera isn’t pointed at the ceiling. The client will need a clear view of the agent and the surrounding area. If you’re using your phone, practice to find the best way to hold it so that you are inconspicuous, but still getting the best view. If you didn’t see it before, you can refer to our previous blog about the phone app, Mystery Media Pro.
Isn’t It Illegal to Secretly Film Someone?
In this case, the answer is no. Video shops can only be ordered for communities where all of the employees have signed a waiver giving consent to be filmed.