Mystery shopping is a great way to work from home! You stand to make the most money when you are able to complete your shops quickly and efficiently. Here are three suggestions to help you cut out the excess and streamline your shopping process.
Work to present yourself as open and receptive to what the leasing agent has to offer. If you are able to make them feel comfortable, the process will flow organically and it will encourage them to give their best presentation. Although most leasing agents receive similar training, each puts his or her own “flavor” on their sales technique, so it’s best if you can go with the flow and let them take the lead.
Excessive talking and over-explaining can cause a mystery shop to take more time than necessary. Remember, your job is to evaluate the leasing agent’s performance in trying to convince you to lease. You will not actually be leasing the apartment you are being shown, so there is no risk in showing interest in a community or apartment you may not actually be interested in a real scenario. Be mindful not to over-explain your shopper story as this can tip the agent off that you are a shopper and could cause your shop to be invalid.
Let the Leasing Agent Shine
Allow the leasing agent to lead the tour. A good leasing agent will walk ahead of or near you during the apartment mystery shop tour. Along the way, he or she will ask you questions to determine your needs and wants in a new apartment home and will know what to say and how to respond to your needs. You will want to be sure to let the leasing agent lead the both phone call and the onsite apartment tour.
The more you can relax, the quicker your mystery shops will be over time, which will allow you to complete more shops each month.