Shop Components in Mystery Shopping

Pay close attention to the evaluation questions that you will need to complete, after the shop. This gives you a road map or plan of exactly what information needs to be collected to complete the shop successfully.

Questionnaire or Evaluation Questions

Pay close attention to the evaluation questions that you will need to complete, after the shop. This gives you a road map or plan of exactly what information needs to be collected to complete the shop successfully.

When to Complete the Shop
Each shop has different parameters on when to complete the shop. This includes the time of day, time frame, and maybe a time of the month. There are some shops may require a tour of a property, for example, an apartment shop. These should be done at least 45 minutes prior to the leasing office closing and during the daylight.

Read through all of you’re the shop criteria to determine what is required by that particular shop. Do not assume. Read each and every shop detail that you are assigned to complete. This ensures that no one’s time is wasted, including yours. Remember, the more successful shops you complete, the easier it will be to receive others.

Shop Due Date

This is just as important as when to complete the shop. There are some mystery shopping companies that will give you 24 to 48 hours to complete the report after the shop. There are other companies that will want the report and any materials collected during the shop to be uploaded in the system within 12 hours. It is important for you to make note of these times ahead of time, to properly plan.

Contact for Shop Questions

You will read through the materials prior to completing the shop. This may lead to questions. You want to make sure you have a solid understanding of what it takes to complete the shop successfully. If you have any questions, do not hesitate to reach out to the mystery shopping company’s staff for answers.

A successful shop keeps everyone happy!