When you get your assignment assigned, ensure you either print out or write down the information that includes the contact person if any, telephone number, and if there are any days not allowed to shop or specific dates and times you are supposed to conduct the shop.
If you are conducting an apartment mystery shop, pay attention to if the assignment states whether this company keeps computer telephone records of previous calls since you may have to change your name, telephone number, and email address if you performed a previous shop for that apartment management company.
Using these tips can save you endless hours of work since you can have a shop denied for not meeting all the contract specifications.
Always remember to review the questions on the form before you begin your shop. I usually take the form with me in my car to review right before I conduct the shop, which helps me to remember what I need to do.
Lastly, do not forget that once you leave the mystery shop location, it is important to write down as many items as you can remember from your visit.
Being organized with the proper information and reviewing the questions necessary to perform the mystery shop will prove invaluable in accurately and quickly completing your mystery shops.