It’s All in the Details

August 15th, 2017 Posted by Tips for Mystery Shopping No Comment yet

Since most shoppers want more work, we can unintentionally adopt a “quantity versus quality” mentality. A shopper can become overwhelmed by assigning themselves numerous jobs to make the most money each month and this can result in submitting incomplete or lower quality evaluations. Be careful not to take on more shops than you can reasonably devote your time to.

 

Remember, every time you submit a mystery shopping report, expect a review for accurate content and grammar from several customer service representatives before the evaluation is forwarded to the requested company. Be careful not to underestimate this fact. The quality control reviews by customer service representatives can affect the number of shops a shopper may have access to in the future.

If you are a regular shopper with a company, customer service representatives might record comments about your performance in your shopper file. If you want more and higher priced shops, remember to submit only accurate, grammatically correct reports. You should also be mindful to include pertinent details in your reporting. Adding a couple more sentences with details in your shopping narrative can distinguish you as a highly qualified and detail-oriented shopper versus an average or “quantity-driven” shopper.

Your final evaluation report reflects not only yourself, but also the reputation of the mystery shopping company. If you can take the extra time to make sure you are submitting a polished, accurate report, you can build your reputation with your mystery shopping company and be awarded better, higher paying shops. If you can remember the details, it can be a win for all!

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