Posts in Uncategorized

Shopper anonymity

January 30th, 2015 Posted by Uncategorized No Comment yet

The importance of anonymity in the mystery shopping business is much empathized and listed often in shop instructions. How can you expect the leasing agent, sales clerk or wait staff to act normally if they think they are being watched?

You can imagine how I honed in on a story on my local TV news station when I heard the words “Mystery Shopper”. The report of the suspicious incident in the parking lot of a Bay Area outlet mall identified the woman as a long time mystery shopper from Mesa, AZ. The co-worker and friend interviewed for the segment wore sunglasses and a scarf in her attempt to remain anonymous.


When I later reviewed the news articles posted on-line I found the names of two other mystery shoppers who seemed to know the Mesa woman and were identified as belonging to a mystery shopping association.


The more I thought about this incident the stranger it seemed. How often do you hear of the occupation of a victim in a new report? Okay, maybe if the person was a celebrity or well known, but, a mystery shopper!


I have been in this business for a few years and, while I enjoy the role playing and mystery involved while on the job, the secrecy when I am not working is the thing I like least. My friends and family are aware that I am a mystery shopper. Not being able to discuss what I am doing with them is like going on vacation and not being able to ‘bore’ them with the photos. Now I have to wonder about how bored they really would be. It seems the title Mystery Shopper holds great interest.
It would be good to hear other’s thoughts on this. Be assured, I will still remain anonymous.

Sandy M.

Mystery Shopping for Electronics

January 27th, 2015 Posted by Uncategorized No Comment yet

Mystery Shopping for ElectronicsDo you enjoy learning about computers or like playing with techie type gadgets and want to earn extra money?  If so, then mystery shopping might work for you.

Numerous mystery shops offer jobs that focus on evaluating a computer store personnel’s presentation on their explanation of selling computer products and software.  These shops not only provide extra cash, but you can learn about the latest upgrades in computers and software and this can provide you with a smart shopper list on comparing prices for the best buy if you’re a computer savvy person.

Do you want to know the latest difference between an I-phone or a Smartphone?  Or do you want to discover the latest computers, and video games for your children or friend?  If so, then computer mystery shopping can help you learn the differences while you earn extra cash.

One bonus, when mystery shopping for electronics, is that this allows you compare products with other store brands and you can be more informed on the latest game videos for children.  These shops usually require a simple fill in the blank question and answer survey online and an overall rating of the store employee’s presentation. Most forms can be completed in less than hour and payment for performing a technology shop is usually 30-60 days.

Most companies only require that you obtain a business card and take good notes of your conversation with the employee.  So, if you’re interested in learning more about computers and technology, or just have a nerdy side and enjoy gadgets and video games, these types of shops are easy to perform and provide valuable information on what the latest news is in the world of techie toys.


Elisa E.

Talk on the Telephone and Earn Money

January 19th, 2015 Posted by Uncategorized No Comment yet

Talk on the Telephone and Earn MoneyIf you need to make some extra money, or are a stay-at-home mom or student, performing telephone mystery shops are an easy and quick way to earn income. All that is required is a telephone, access to a computer, a notepad and pen, and a few hours each week.
There are many mystery shopping sites that cater to paying shoppers for telephone calls. Normally, the average pay for a telephone call shop is approximately $5 to $15. These shops often involve asking certain questions and recording the employee’s responses on a computer survey form. Many telephone shops involve a banking situation or may involve a question and answer conversation on an apartment or home.

If you sign up for several telephone shops, be sure to remember that during the later part of the month, many shops offer bonuses to complete their shops by the end of the month. You can make several hundred dollars each month right in the comfort of your own home.

You don’t have to waste any gas by having to use your car to drive to a job, no more driving delays, and with these types of jobs, you do not even need to own a car to make extra money! The telephone calls are all “800” type of telephone numbers, so there is no upfront charge to perform these shops.

You just make the call, ask the questions, record the individual’s answers, type it in the computer form, and submit your job for payment. Earning money and making a few hundred dollars each month from the comfort of your home couldn’t get any easier!

Elisa E.

Mystery Shops to Catch Up on Holiday Spending

January 12th, 2015 Posted by Uncategorized No Comment yet

shutterstock_104071604The New Year is fast approaching or, for some of you, it has just past and now it is the time to assess the financial damages made after those holiday purchases and find ways to make extra money to pay some of those bills.


Mystery shopping jobs are good options for those who need to make extra money.  Most mystery company shops are flexible throughout an individuals’ regular week and can be done before or after a regular job, school, or after you send the children to school.  Many shops only take a couple of hours and you can earn hundreds of dollars.  With just a little effort and time, you can easily catch up on bills incurred over the holidays or start saving for a new nest egg.

There are numerous types of mystery shops that will work with your area of interest and schedule.  You can perform apartment or residential evaluation shops, banking and financial reviews, restaurants jobs, car reviews, shopping at clothing and high-end shops, demonstrating jobs, grocery and auditing shops, and numerous other shops which can be done to make extra money.   Most mystery shopping companies only require you to sign up on their website and you can apply to jobs that fit your skills and schedule.

Most shops are posted on a daily basis and you generally do not have to submit an application.  You only have to sign up and agree to the company’s terms and policies, and the same day, you can find and assign a shop and earn a hundred dollars.  Or sign up for several assignments, and earn money and catch up on all those bills!

Mystery Shopping in a World of Chaos

October 13th, 2014 Posted by Uncategorized No Comment yet

Mystery Shopping in a World of ChaosI am a Ferguson Missouri resident. Ferguson is normally a quiet community. It is racially mixed and a good place to raise a family. We have a community newspaper and events for children, teens and elderly alike. We like our neighbors and also our police department. I moved here when I was 13. I moved into my own apartment after college, but then moved back and have bought two homes as an adult, so I am a true Ferguson resident. However, when chaos hits home, these things are not displayed.

Ferguson is a place that has many businesses. That also gives opportunity for many mystery shopping opportunities. From fast food restaurants, to sit down restaurants, department stores, discount stores, apartments and cell phone shops. The day after the first looting hit, (in which looters from outside of my community, looted), I had a mystery shop scheduled at a cell phone store. I went to the store and unbeknownst to me, it had been looted. Cell phone displays were knocked down and missing, and the store was boarded up. I was extremely disheartened and hurt. Two days later, I had a fast food shop. I went there and they had closed early because they were located where most of the looting had occurred.

I saw a mystery shopping opportunity on a board for a department store, that store had been looted, and it was closed. As I drove down a street that I drive down daily, I just felt like crying. I then began to think…some of the stores that were temporarily boarded were just mystery shops to me. However, these were places that people had full time jobs that they now could not go to, at least for a while. This was money out of their pockets and days of work that they could not go to. How sad is that?

Mystery shopping during chaos was difficult or basically impossible to do, but going to a full time job when there was not one to go to was even worse. Things are a little back to normal now. We are trying to get our loving community back together, and everyone throughout St. Louis city and county, has signs on their yards that say, “I Love Ferguson”.

I see mystery shopping opportunities that I can take now that the stores are back open and at full speed, but there is still work to do.

Khalli B.

How to Find the Right Mystery Shops For You

September 16th, 2014 Posted by Uncategorized No Comment yet

How To Find the Right Mystery Shop For YouBe sure you broaden your mystery shopping jobs and not just sign up for apartment evaluations. If you like to be outside and talk to people, then performing apartment, car, and restaurant mystery shops might be just the right area for you.  In addition to home inspections, there are clothing, and grocery mystery shops too.  There are other mystery shops that offer services for money, like free massages and dental visits. If you want a free massage or dental visit, there are some shops that allow you to obtain a free massage or dentist visit in exchange for doing an evaluation. The downsides of these shops are that most companies require you to pay the upfront costs and then reimburse you at a later time.

However, do not limit yourself in mystery shopping. There are also demonstration jobs, telephone shops, cash for filling out surveys, and modeling type jobs.  Demonstration jobs usually require a four to six hour day and normally one has to stand the entire time when serving samples to the public. If you like to interact with people, a demonstrator job offers the latest products as samples to the public and the plus side is that they usually pay cash on the spot or soon thereafter.   If you would rather sit at your computer, then you can earn money by filling out surveys online.  This can be a little time-consuming, but you do not have to leave your home, so this might work for stay at home family members.Telephone shops also can be done at home and only requires a phone and computer.

There are still other mystery shops that look for people to represent them for a product and look for a certain type of person.  You usually need to send in a head shot with measurements and the company will contact you if you fit the product they want to endorse. These companies usually pay at the end of the job so you get paid cash immediately. Therefore, before you sign up, think about which job might fit your lifestyle and pocketbook the best and make that extra cash.

Elisa E.



Be Careful Who You Take With You

September 11th, 2014 Posted by Uncategorized No Comment yet

mystery shopper and guestWhen taking a guest with you on a shop, be careful who you take. Taking the wrong guest can blow your cover, distract you, or not allow you to take control of your own shop. A first time guest should always be warned of how mystery shopping works.

I tell my guest to just follow my lead by allowing me to ask all the questions that are needed and to let me order a meal first, especially if it is a food shop. I then give them a nod when it is time for them to order or ask whatever questions they may have.

Once they understand what is going on then they become what I consider “Professional Guests”. They know what to do and they understand my lead. I always have 2 to 3 people that I call on when I need a guest. I have someone my age, someone older, and someone significantly younger for those 21 to 28 year old shops. And let me not forget my 13 year old who is good for those underage video shops.

My Professional Guests are now just as good as I am as far as what to look out for, they just don’t have to do the reports. Train your guest well and they can be a great help in times when you have to..well..take a potty break!! Happy Shopping.

Pets Have An Eye For Detail

July 17th, 2014 Posted by Uncategorized No Comment yet

perfect-arrangementI’ve been apartment mystery shopping for five years and Maxwell the Power Cat has definitely shown an interest in all the detail of the shops and reporting. He has a keen eye for details and enjoys editing my work before I submit it.

Max has been thinking about apartment shopping for humans and his wild imagination has taken on the challenge of how felines feel in regard to furnishing “their” apartments. He’s somewhat concerned about how soft the sofas, chairs and beds are for his soft, clean white paws; this power cat has now given consideration to his own furnishings and the comfort and convenience they provide.

Why just the other day he told me that his “condo” not only has to be luxurious but it has to be placed in an exact spot for maximum and desired use. The “condo” as it is called is a two-story feline residence with the first floor having an inside area for napping and hiding; the second floor is a perch for spotting prey or anything else moving.

His next concern is the placement of his “cheesy play pen”, that appears to be a one of a kind I found in a pet store. It consists of a carpeted inner and outer covering in the shape of a piece of cheese with holes and everything; he can hide inside or sit on top to observe whatever. Yes, it even has hanging toys with bells inside to amuse him, if he chooses to be amused. The size of the area is crucial and after careful measurement, he has given his approval of the location adjacent to a sofa.

At times, he paw-ses and reflects on life, death, infinity and when his next meal will be served. I received his request for special attention to the location of his litter box; it must be in an area with little or no foot traffic for the utmost privacy when he visits to do his business. Not only is the area important, but the appointments are crucial; this includes the type of litter furnished for his use as well as the selection of a scooper and air freshener. I have presented him with various choices and he is giving this issue some thought.

There is so much more to tell you, but once again its nap time for “sweetie boy” my tuxedo cat that keeps things running smoothly. There’s a meow for everything and everything that happens is the result of a meow.

We’ve Got a New Look! Changes to the Ellis Mystery Shopper Interface

March 15th, 2013 Posted by Uncategorized No Comment yet

If you haven’t seen it yet, you will the next time you log in to your Ellis mystery shopper account. We’ve made a few changes to the design of the shopper site. And we’ve fully implemented our formerly BETA option for locating available shop contracts near you.

To highlight some of the changes (and offer a little navigation advice to the user who’s accustomed to our old shopper interface)…

First, there’s no longer a laundry list of notes and memos at the top of your page. There are just simple icons and a list of things you can do from your mystery shopper page. The notes have all been incorporated into a new slide-in Tip box at the top of the page.

New Shopper Homepage

We’ve also fully released our Map-based application for Finding Shops Near You.

You can see all types of available shop contracts at once. The buttons on the page allow our msytery shoppers to hide/show the different kinds of shops at their choosing.

Plus the map layout can help you make decisions about doing multiple shop contracts based on the location of the properties.

Find Shops Near Me

So where are the phone shops? Well, click on the “Location Independent Tab” of the “I Want to See Shops Near Me” page.

How do I see shops in a different area? Enter whatever zip code you desire in the “Zip:” field of that same page.


Want to see available shop contracts closer to you? Slide the box on the grey bar right above to the “Zip:” to the LEFT. As you slide it, you will see the distance change.

(Of course if you want to see shops farther away, you can slide it to the RIGHT!)


You can click on the different types of shops (Backup, Video, etc.) to remove them from the map.

All of the types listed show up on the default view. To add them back, just click on the type again.

Backup shops are labeled with a “B” in the list AND on the map for easy reference.



What if you don’t like the map on the new Find a Shop page? Just click on the vertical divider line and drag it all the way to the RIGHT of the page. Voila!!



We’ve still got a few things up our sleeve to make the new site even easier for our mystery shoppers to navigate and use, and we really would love to hear what you think.

Visit our Mystery Shopper Facebook page and post your questions and comments!



Is Your Perception the Only Reality?

February 12th, 2013 Posted by Uncategorized No Comment yet

While the mainstay of any mystery shop is the factual, objective feedback provided by Yes/No questions on a report, sometimes mystery shoppers are asked about their customer experience. If that is the case, then they should lend their opinion and perspective to the mystery shop.

Reality vs. PerceptionThis graphic pretty much sums up what the mystery shopper’s perspective might be in contrast to that of the person being mystery shopped. Always remember, each of us has our own point of view. That’s why it’s important on any mystery shop contract you conduct to only give your opinion when you are asked for it. Otherwise, your job is to be objective in your report and only give the facts.