Hey Wait, You Can’t Say THAT!

So now that you’ve settled into your role of a mystery shopper with ease and finesse, you’ve undoubtedly begun changing up your “cover story” and your questions to your targeted agents.  To retain my superhero super-shopper identity, I can’t reveal mine because I’d have to kill you.  Not really, I just like to keep it to myself so any leasing agents reading this right now (Hi there!) don’t catch it.  But that’s a topic for another day….

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How Can I Possibly Remember Everything?

Being a mystery shopper really is a fun adventure and you can really make a difference in the level of customer service other renters like you are getting when they look for a new apartment. But there are some tricks to the trade – as there are with pretty much everything we undertake!

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