When I first started mystery shopping, objections were the hardest thing for me to come up with on the spot. In fact, I would go so far to say that how well you deliver objections determines how good of a mystery shopper you really are, and how well a leasing consultant overcomes them determines how successful they will be.
Continue reading “Making Objections on an Apartment Mystery Shop”
If you’re going to work from home, having a home office is important! Like the most important thing to your success. Just because you don’t have to go into an actual office every day doesn’t mean you don’t need a designated work space.
Don’t worry. You’re not just a glorified tattle tale. Take it from me, mystery shoppers can often feel that way especially when they are writing a report on someone who provided a subpar experience. But companies don’t just use mystery shoppers so that they can catch their leasing agents making mistakes on the job.