Mystery shoppers have to be detailed, organized, specific, and have time management just to name a few qualities. But one of the most important things to remember when mystery shopping is to make sure we don’t lead the call.
Continue reading “5 Tips to Make Sure You Don’t Lead the Call”
The Pacific Northwest is in the middle of a housing boom and downtown Seattle, WA represents it well with all of the new construction cranes that have become part of its subtly changing skyline. The competitiveness of this thriving apartment market has sparked the curiosity of businesses and passers-by producing what many leasing professionals have come to refer to as the ‘Lookie-Loo’.
Continue reading “Mystery Shoppers, Don’t Be Labeled a Lookie-Loo”
It has become increasingly more common to interact with a centralized leasing office when calling a community to find out about their apartments. Call centers are often utilized to take the initial calls and to assist the prospective resident, and it’s important to know if you’re talking to a call center.
Admittedly, I’m a professional procrastinator. Some people say that being a procrastinator is also the same as being good under pressure, but I have learned the hard way that this is not the case, especially when it comes to mystery shops.
Continue reading “10 Reasons to Start Your Mystery Shops ASAP”