As a Mystery Shopper in the apartment industry, keeping the ‘mystery’ in the shop is not always as easy as you might think. Each shop should be conducted inconspicuously and with great attention to accuracy and detail. With each shop that you accept, you are making a commitment to seeing it through to the end. Accepting this responsibility means having the ability to ‘play the part’ so that the leasing professional benefits from the results of the evaluation.
Month: June 2012
Hey Wait, You Can’t Say THAT!
So now that you’ve settled into your role of a mystery shopper with ease and finesse, you’ve undoubtedly begun changing up your “cover story” and your questions to your targeted agents. To retain my superhero super-shopper identity, I can’t reveal mine because I’d have to kill you. Not really, I just like to keep it to myself so any leasing agents reading this right now (Hi there!) don’t catch it. But that’s a topic for another day….