Being a mystery shopper really is a fun adventure and you can really make a difference in the level of customer service other renters like you are getting when they look for a new apartment. But there are some tricks to the trade – as there are with pretty much everything we undertake!
Month: May 2012
Why would I want to be a mystery shopper?
There are too many reasons for why you should be a mystery shopper to even list them all. But first, it’s flexible to your own schedule. Plus there’s really no special experience required, because independent contractor mystery shopping is about doing the regular things normal people do, like:
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What We Say Matters
I recently participated in an industry forum discussion about mystery shopping. I was surprised by the number of participants who spoke negatively about mystery shopping programs and even more surprised by the way that shopper evaluations were being perceived by a handful of people.
Although predominantly used as a training tool, some apartment leasing professionals revealed that they felt as though shops were unfair and being used as a form of punishment.